Our Sales Team are fully committed in working with our dealers to achieve their targets and expectations. We pride ourselves with our traditional hands on approach in supporting our dealer partners throughout mainland UK with our field Area Sales Managers on hand to assist at all levels. Our support covers product training, either at our dealer premises or at our Manchester Showroom. Joint site visits and surveys are available to assist with quotations.

Imperials supporting teams are on hand at all times to help with any queries that may arise following delivery and/or installation in order to resolve any issues as efficiently and effectively as possible.

 

Customer Service

At Imperial we will work carefully to meet your requirements and exceed your expectations. We have years of knowledge and experience from design advice, production monitoring to after sales.

Sales

We pride ourselves with our traditional hands on approach in supporting our dealer partners throughout mainland UK with our field Area Sales Managers on hand to assist at all levels.Our support covers product training, either at our dealer premises or at our Manchester Showroom.

After Sales

Imperials supporting teams are on hand at all times to help with any queries that may arise following delivery and/or installation in order to resolve any issues as efficiently and effectively as possible.

Corona Virus (COVID-19) Notice

Due to the unprecedented situation with the Corona Virus (COVID-19) pandemic we have taken the decision to temporarily close our manufacturing capabilities to ensure the safety of our staff and dealers. We aim to resume manufacturing on or before Tuesday 14th April 2020. The situation will be reviewed on a daily basis to maintain compliance with government guidelines. The Sales, CAD, Marketing, Accounts and Customer Service Departments are all fully functional and working remotely to continue dealer support through this difficult time. For more information and contact details of these departments please follow the link below.