CUSTOMER SERVICE, SALES & AFTERSALES

Our sales and support teams are dedicated to providing expert assistance to our dealer network, ensuring exceptional service and satisfaction.

YOUR SUPPORT, OUR PRIORITY

Our dedicated Sales Team is fully committed to collaborating with our dealers to meet their goals and expectations. We take pride in our hands-on approach, providing comprehensive support to our dealer partners across mainland UK. Our experienced Area Sales Managers are readily available to offer personalised assistance at every stage.

We provide tailored product training, conducted either at our dealers’ premises or our Manchester Showroom. Additionally, we offer joint site visits and surveys to support accurate quotations.

Our support teams are always available to promptly and effectively address any queries or issues that may arise post-delivery or installation, ensuring a seamless experience.

At Imperial, we are committed to delivering exceptional service that not only meets but surpasses your expectations. With extensive expertise in design consultation, production oversight, and after-sales support, our dedicated Sales, Planning, Transport, Quality, and Quotations teams guide you seamlessly from product selection to installation and beyond, ensuring a smooth and satisfying experience.

We take pride in our hands-on approach to supporting our dealer partners across mainland UK. Our dedicated Area Sales Managers are readily available to provide comprehensive assistance at every level. We offer tailored product training, delivered either at our dealers’ premises or our Manchester Showroom, equipping our dealers with the knowledge and confidence to promote Imperial products effectively.

The Imperial support team is available around the clock to provide prompt and professional assistance with any questions or concerns that may arise following the delivery and/or installation of your product. We are committed to resolving any issues as efficiently and effectively as possible, ensuring your complete satisfaction with a seamless and hassle-free experience.